Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
Mexico invites you to immerse yourself in a tapestry of traditions, landscapes, and flavors. Discover vibrant colonial towns, wander through mystical Mayan ruins, or swim in hidden cenotes. Savor authentic cuisine, dance to mariachi rhythms, and relax on golden beaches. From desert adventures to tropical jungles, every region offers something unforgettable. Book your stay now and experience the warmth, culture, and magic that make Mexico a destination like no other.
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Room service
Shuttle service
Non-smoking throughout
Non-smoking rooms
WiFi
Internet services
24-hour security
Physical distancing in dining areas
CCTV in common areas
Snack bar
Express check-in/check-outadditional charge
Swimming pool
Outdoor furniture
Fax/photocopyingadditional charge
Air conditioning
Use of cleaning chemicals that are effective against Coronavirus
Ironing serviceadditional charge
Safety deposit box
Luggage storage
WiFi available in all areas
Invoice provided
Sun terrace
Parking on site
Food can be delivered to guest accommodation
Spa and wellness centreadditional charge
Access to health care professionals
Guest accommodation is disinfected between stays
Tour desk
Smoke alarms
Breakfast in the room
Shared stationery such as printed menus, magazines, pens, and paper removed
Daily housekeeping
Key card access
Terrace
Outdoor pool
Breakfast takeaway containers
Saunaadditional charge
Free WiFi
Face masks for guests available
Meeting/banquet facilitiesadditional charge
Fire extinguishers
Laundryadditional charge
Hand sanitizer in guest accommodation and key areas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Screens or physical barriers placed between staff and guests in appropriate areas
Outdoor pool (all year)
24-hour front desk
Sun umbrellas
First aid kit available
Wine/champagneadditional charge
Contactless check-in/check-out
Airport shuttle
Staff follow all safety protocols as directed by local authorities
Steam room
Private parking
Restaurant
Car hire
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Adults only
Massageadditional charge
Bar
CCTV outside property
Garden
Trouser pressadditional charge
Parking
Airport shuttle (additional charge)
Cashless payment available
Heated pool
Linens, towels and laundry washed in accordance with local authority guidelines
Shuttle service (additional charge)
Infinity pool
Spa facilities
Sun loungers or beach chairs
Physical distancing rules followed
Accessible parking
Free parking
Concierge service
Special diet menus (on request)
