Hotel Casa Ortiz - Ciudad Valles
Mexico invites you to immerse yourself in a tapestry of traditions, landscapes, and flavors. Discover vibrant colonial towns, wander through mystical Mayan ruins, or swim in hidden cenotes. Savor authentic cuisine, dance to mariachi rhythms, and relax on golden beaches. From desert adventures to tropical jungles, every region offers something unforgettable. Book your stay now and experience the warmth, culture, and magic that make Mexico a destination like no other.
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Hotel Casa Ortiz
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
We speak
ES
9.2/10
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
We speak
ES
9.2/10
Situated in Ciudad Valles, 46 km from Tamul Waterfalls, Hotel Casa Ortiz features accommodation with a garden and free private parking. Featuring an outdoor swimming pool, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has family rooms.
The rooms at the hotel are fitted with a seating area and a flat-screen TV with satellite channels. Certain rooms are fitted with a kitchen with a microwave. Guest rooms have a wardrobe.
Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay.
The hotel day starts from hour 15:00 and ends at 12:00.
King Room. This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed. ;
Triple Room. This air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Quadruple Room. This air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Family Room. This air-conditioned family room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds. ;
Apartment. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartments kitchen, which features a microwave, is available for cooking and storing food. This apartment is air-conditioned and has a flat-screen TV with streaming services, a coffee machine, a seating area and a wardrobe. The unit has 3 beds.
Property is cleaned by professional cleaning companies
Family rooms
Shared stationery such as printed menus, magazines, pens, and paper removed
Trouser press
Thermometers for guests provided by property
Non-smoking throughout
Face masks for guests available
Guests have the option to cancel any cleaning services for their accommodation during their stay
Public Bath
Outdoor furniture
Delivered food is securely covered
Linens, towels and laundry washed in accordance with local authority guidelines
Internet services
Swimming pool
Access to health care professionals
Private check-in/check-out
24-hour security
Fire extinguishers
Smoke alarms
Designated smoking area
Board games/puzzles
Outdoor pool
Use of cleaning chemicals that are effective against Coronavirus
Process in place to check health of guests
Guest accommodation is disinfected between stays
Food can be delivered to guest accommodation
Contactless check-in/check-out
All plates, cutlery, glasses and other tableware have been sanitized
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Free parking
Cashless payment available
WiFi
WiFi available in all areas
24-hour front desk
Non-smoking rooms
First aid kit available
Outdoor pool (all year)
Guest accommodation sealed after cleaning
Key access
Safety deposit box
Hand sanitizer in guest accommodation and key areas
CCTV outside property
Parking
Physical distancing in dining areas
Daily housekeeping
Breakfast takeaway containers
Staff follow all safety protocols as directed by local authorities
Tour desk
Free WiFi
Luggage storage
CCTV in common areas
Parking on site
Garden
Private parking
Air conditioning
