Hotel The Palm - Playa del Carmen
Mexico invites you to immerse yourself in a tapestry of traditions, landscapes, and flavors. Discover vibrant colonial towns, wander through mystical Mayan ruins, or swim in hidden cenotes. Savor authentic cuisine, dance to mariachi rhythms, and relax on golden beaches. From desert adventures to tropical jungles, every region offers something unforgettable. Book your stay now and experience the warmth, culture, and magic that make Mexico a destination like no other.
Hotel The Palm
No. of rooms
84
WiFi
Pool
Spa/wellness
facilities
We speak
ES
7.6/10
No. of rooms
84
WiFi
Pool
Spa/wellness
facilities
We speak
ES
7.6/10
Hotel The Palm features a rooftop terrace with a swimming pool, bar and spa. It is located just 4 blocks from Playa del Carmen town centre and a 2-minute walk from the beach.
This hotel offers free WiFi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views.
"Irene" is a heritage cuisine restaurant with European influence. Open for breakfast, this restaurant serves food with a mixture of flavors which provide the guest with a sensory experience.
The front desk at Hotel The Palm is surrounded by a tropical garden designed resembling the Mayan Jungle.
Hotel The Palm is just 200 metres from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away.
The hotel day starts from hour 15:00 and ends at 11:00.
Please note that this hotel is oriented for adults and children over the age of 14.
Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.
Parking spaces are subject to availability.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area and guests may experience noise.
Palm Loft. This loft with a self-contained interior features free Wi-Fi, a living room with sofa, flat-screen satellite TV and a balcony with courtyard or street views. ;
Double Room. This room features free Wi-Fi, air conditioning and flat-screen cable TV. ;
Deluxe Room. This quadruple room has air conditioning, minibar and cable TV. The bedrooms are totally independent: King size bed in the master bedroom and 1 sofa bed. The adjoining room can have king-size bed (subject to availability) or twin beds. ;
Suite. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suites kitchen, which features kitchenware and a microwave, is available for cooking and storing food. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed. ;
Standard King Room. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed. ;
Deluxe Queen Room with Two Queen Beds. The spacious twin room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Deluxe Family Room. The spacious family room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
License number: 008-007-004904/2025
Linens, towels and laundry washed in accordance with local authority guidelines
Staff follow all safety protocols as directed by local authorities
Hot tub/Jacuzzi
Physical distancing in dining areas
Cashless payment available
CCTV in common areas
First aid kit available
Sun umbrellas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Access to health care professionals
Outdoor pool (all year)
Invoice provided
Screens or physical barriers placed between staff and guests in appropriate areas
24-hour front desk
Bar
Non-smoking throughout
Non-smoking rooms
Pool with view
Room service
Fire extinguishers
Shared stationery such as printed menus, magazines, pens, and paper removed
Internet services
Security alarm
Snack bar
Air conditioning
Smoke alarms
Hand sanitizer in guest accommodation and key areas
Sun terrace
Sun loungers or beach chairs
All plates, cutlery, glasses and other tableware have been sanitized
Physical distancing rules followed
Outdoor furniture
Tour desk
Beach
Terrace
Facilities for disabled guests
Free WiFi
Daily housekeeping
WiFi
WiFi available in all areas
Garden
Swimming pool
24-hour security
Luggage storage
Lift
Delivered food is securely covered
Outdoor pool
Designated smoking area
Use of cleaning chemicals that are effective against Coronavirus
Guest accommodation is disinfected between stays
Public Bath
Meeting/banquet facilitiesadditional charge
